2011年11月20日日曜日

DHL=Problem

A couple of weeks ago, my parents sent me a package via DHL, a German express company, and I received it with a really really problem, which annoyed me and still remained a bad attitude for this company. When I got a box, I had to pay the extra fees that were VAT, duty admission and extra delivery fee and never expected that fees that I had to pay since my parents have already paid the fee when they brought it. What is worse, fees costed almost same price as they paid in Japan, which is quite ridiculous and astonishing experience I ever had.
This is not only the case when packages are sent from Japan or either come to Japan, but it happens anywhere in the world as I looked up the website in which people from different countries have the same problem with DHL. I strongly insist that DHL should tell customers that they have to pay for the extra fees when package arrived at the final destination.

Some other companies such as FedEx and UPS also might charge the extra fees like what DHL does.
Be careful!

See the link below
Japan-guide.com

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